WYSE London Marylebone High Street store opened in September 2021 but it’s more than just a shop – with regular stylist sessions and events, the store has a remarkable vibe and inspires women to feel fabulous.
Position Description:
WYSE London Sales Associates have a passion for exceptional customer service and a love for the product. Our Sales Associates embrace the WYSE story and enjoy sharing the story whilst building strong and lasting relationships with our customers.
Key Responsibilities:
Welcome customers into our WYSE London store, introduce the brand and product
Offer style advice and confidently put together outfits
Advise customers on fit and care of the product
Strive to make anything possible for our customers, introducing order in store, wyselondon.com and pre order where product is unavailable in store
Drive brand loyalty capturing customer’s data
Support the Manager with store operations
Key holder duty as required
Key Performance Indicators
Sales performance
Units per transaction
Data capture
Order in store
Key Skills and Experience:
Essential
Experience in a retail or customer facing role
Excellent communication skills
Passion for people and delivering the best in store customer service
Able to work as part of a team and on own initiative
Desirable
Experience in fashion retail / luxury fashion brand